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Fortunately for all of us, most designers don’t succeed in shaping the world their way. Design takes place in a social context.

The author of, among other things, Wicked Problems rightly opposes the potentially authoritarian characteristic of design as those who work in design all too often think they should and could dictate how everyday life, and also all special aspects thereof, have to happen. Fortunately, design – and everything in our urban life is designed – only realises itself by the people who use it, who constantly change, convert and, in wonderful ways, use things, services and media ‘wrongly’ in order to make their lives easier. This is precisely what defines the social power of design and what deeply interlinks design with society.


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